ANRA Technologies – Privacy Policy

Effective Date: Jan 1, 2024

ANRA Technologies (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services, in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

Please read this Privacy Policy carefully. If you have any questions or concerns about your personal data, please contact us at [insert contact email].

1. Data We Collect

We collect personal data to provide you with our services and to improve our platform. This may include the following:

• Personal Identification Information: Name, email address, phone number, job title, and company.
• Account Information: Login credentials (username, password), preferences, and settings.
• Payment Information: Billing address, payment method (e.g., credit card details).
• Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and referral URLs.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity on our site and to store certain information.

2. How We Use Your Data

We use your personal data for the following purposes:

• Service Delivery: To provide and manage your access to our platform and services.
• Customer Support: To respond to your inquiries, troubleshooting issues, and providing technical support.
• Billing and Payments: To process payments and manage subscriptions for our SaaS platform.
• Marketing and Communications: To send you promotional materials, newsletters, or other information (with your consent).
• Analytics and Improvement: To analyze how our services are used, improve performance, and develop new features.

3. Legal Basis for Processing Your Data

We rely on the following legal grounds to process your personal data:

• Consent: For sending marketing communications or storing cookies.
• Performance of a Contract: To provide our SaaS services to you.
• Legal Obligations: To comply with legal and regulatory requirements.
• Legitimate Interests: To improve our services, ensure website security, and analyze customer behavior.

4. How We Share Your Data

We may share your personal data in the following situations:

• Service Providers: We share your data with third-party vendors that provide services such as payment processing, hosting, and customer support. These service providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose your information to comply with legal obligations or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of our company, personal data may be transferred as part of the transaction.

5. International Data Transfers

We may transfer your personal data to countries outside of the European Economic Area (EEA), where data protection laws may differ from those in your jurisdiction. In such cases, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place to protect your data.

6. Your Rights Under GDPR

As a data subject, you have the following rights:

• Access: You have the right to request access to the personal data we hold about you.
• Rectification: You have the right to request the correction of inaccurate or incomplete data.
• Erasure: You can request the deletion of your data under certain circumstances.
• Restriction: You can ask us to limit the processing of your data in certain cases.
• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Objection: You can object to our processing of your data when it is based on legitimate interests or direct marketing.
• Withdraw Consent: If we process your data based on your consent, you can withdraw it at any time.

To exercise these rights, please contact us at [insert contact email]. We will respond to your request within the timeframes provided by the GDPR.

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. If you request deletion, we will securely delete your personal data unless we are required to retain it for legal purposes.

8. Security of Your Data

We take the security of your personal data seriously and use appropriate technical and organizational measures to protect it against unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. For detailed information on how we use cookies, please refer to our [Cookie Policy](link to cookie policy).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates. The “Effective Date” at the top of this page indicates when the policy was last revised.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

ANRA Technologies
25050 Riding Plaza, Suite 130, Chantilly, VA 20152 USA
Email: help (at) flyanra.com
Phone: +1 703 239 3206